Cornerstone Bank’s Role
Cornerstone Bank invests substantially in security technology and training. Lawmakers, regulators and the financial services industry have formed substantial standards for protecting customer’s nonpublic personal information.
How Do We Know It’s You?
Security begins with authenticating that it is really you requesting the information and not someone who has stolen your identity. Our goal is to ensure that the level of authentication called for in a particular transaction is appropriate to the transaction level of risk.
The Customer’s Role And Responsibility
Cornerstone Bank’s security measures protect your account information, but they can’t be effective without your help and cooperation.
How will Cornerstone Bank contact you?
Cornerstone Bank will never request personal or account information from you by email or text message. Never feel obligated or pressured to provide your personal information if you are ever solicited. Ignore the email or text message. Contact us immediately if you gave out any personal or account information.
Your Protection under Regulation E
Financial institutions follow specific rules for electronic transactions. Regulation E covers various situations revolving around transactions consumers make electronically. Your protection under Reg E and Cornerstone Bank can be found at any time on the back of your monthly statement or on our website.